GUARANT International (further referred to also as the Congress Secretariat) has been appointed as the official hotel accommodation agent for the 53rd Congress of the European Society for Surgical Research (ESSR 2018) and will handle all related arrangements.
GUARANT International strongly advises all not to work with any unauthorized vendors/companies who may offer you hotel reservation services by phone / e-mail with "discounted congress rates" and try to obtain your personal data including credit card details.
List of hotels
All hotels are located within a reasonable distance from the Faculty of Medicine of the Complutense University of Madrid
|Hotel||Category||Price in EUR for double room:
SGL use / DBL use
|Distance from the venue|
|AC Hotel by Marriott Los Vascos||3*||132 / 141||1,5 km / 18 min walk|
|Courtyard Madrid Princesa||4*||
|City centre: 3 stops by metro + 7 min walk|
|5 stops by metro + 6 min walk|
All rates quoted are per room per night including breakfast and 10% VAT. Should VAT change before the beginning of the Congress, the Congress Secretariat will automatically change the price of your hotel room and inform you in writing about the new rate.
Please note that price of accommodation is not included in the registration fees.
For group reservations please contact the Congress Secretariat at e-mail address email@example.com, telephone number +420 284 001 444 or fax number +420 284 001 448. Our professional staff will assist you to find a suitable hotel for your stay and handle your reservation.
How to make a hotel reservation
To make a hotel reservation, it is necessary to fill in the On-line Accommodation Form .
Please note that the On-line Accommodation Form is only accessible with a password. Simply fill in the Personal Data Form and a password will be sent to you. Your password is the same for all online forms.
Reservations will be processed on a “first come, first-served” basis. Due to heavy demand and the fact that distribution of rooms in many hotels is limited, please book your accommodation as soon as possible.
Extras are to be paid directly at the hotel reception before departure.
Full pre-payment is required to guarantee the reservation. After the full payment is received, your hotel reservation will be confirmed in writing by e-mail.
Hotel accommodation must be paid until March 26, 2018.
Cancellations, changes and refunds
Please inform GUARANT International about any amendments or cancellations in writing by e-mail firstname.lastname@example.org or fax +420 284 001 448. Telephone amendments will not be accepted.
Date of delivery of your written cancellation to the Congress Secretariat will be considered as the date of cancellation.
Please do not contact the hotel directly for any reservation changes or cancellations. The appropriate refunds will be made after the congress.
The following cancellation conditions apply to the cancellation or shortening of a hotel reservation
|Until March 25, 2018||Full refund (less 30 EUR handling fee)|
|March 26, 2018 - April 13, 2018||30% of total amount|
|April 14, 2018 - April 24, 2018||50% of total amount|
|April 25, 2012 – May 6, 2018||80% of total amount|
|From May 7, 2018||100% of total amount|
|No show||100% of total amount|
In case of a no show, the room will be kept for the guest until 12 noon of the day following the date of expected arrival; then the room will be released.
Congress Secretariat will process all reservation requests by May 24, 2018 or at the registration desk on site.
Please note that for any refund we reserve the right to charge 30 EUR handling fee.
Methods of payment
Accommodation expenses must be paid in EUR by one of the following methods:
1. Credit card
For payment by credit card please use the On-line Payment System . The system is accessible with the password that you received upon registration. The system accepts the following credit cards: MasterCard/Eurocard, Visa and Diners Club.
2. Bank transfer
The bank details including the 10-digit variable symbol will be sent to a participant within three working days after the submission of the accommodation form. Please note that payments without this variable symbol will not be identified and the registration will not be confirmed.
Please note that payments by bank transfer will only be accepted by May 8, 2018. After this date only payments by credit cards will be accepted by using the On-line Payment System.
All payments made by bank transfer have to be net of all bank charges. The payer pays the bank charges of their bank, and the beneficiary pays the charges of their bank, if any.